The introduction of TTEC is said to be a step in the right direction towards responsible tourism. Tourism providers ought to be more knowledgeable on major issues such as licensing, legal, safety, health and environment; apart from marketing, customer service and crisis management.
To say that the only way to acquire such skills is by attending the compulsory TTEC, would be sheer bullshit. Tourists and local communities too would welcome education on their role and responsibilities, as it can bring more opportunities and better sustainability, but it does not have to be TTEC.
One of the special features of the program is that participants can extract the full value by putting forward intelligent questions in advance for the trainers to prepare and address adequately during the course. By doing so there will be nothing the participants can gain except to hope that their questions will be answered intelligently by the lecturers whose qualification is yet to be determined.
No comments:
Post a Comment