TRAVEL insurance will become compulsory for all outbound tour packages sold by members of the Malaysian Association of Tour & Travel Agents (MATTA), starting March 1.
“There have been many cases of travel companies becoming insolvent or absconding with the money of consumers,” said MATTA president, Mohd Khalid Harun.
“That is why MATTA has been pushing to make travel insurance mandatory, so that the interests of consumers are looked after.”
The new ruling follows the launch of MATTA’s outbound travel insurance coverage scheme yesterday, as well as the appointment of six insurance firms as official service providers.
The scheme will cover various aspects identified by MATTA, such as claims for medical, hospitalisation and treatment expenses, emergency medical evacuation and repatriation, and reimbursement of deposits/full payment of air tickets and tour packages.
Also covered under the scheme are claims for repatriation of mortal remains, compassionate visitation benefits, accidental death and permanent disability.
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